How do I delete an invoice?

Deleting an invoice draft is always possible and easy. But in some cases, you want to delete an invoice that has been locked and already carries a formal Invoice ID.

In this case, "delete invoice" is greyed out. You can still delete it by following these steps:
  1. Unlock the invoice.
  2. Remove all invoice items (lines / rows).
  3. Edit the invoice details block, where the invoice ID is visible.
  4. Remove the invoice ID (so that it has no contents) and save.
  5. The invoice has now been reverted to "Draft" status. Now, you can remove the invoice.
Note that deleting an "official" invoice does leave a permanent gap in your invoice number sequence.

Feedback and Knowledge Base